1. Information We Collect

•Personal Information: When you create an account on our website, we collect certain personal information, such as your name, email address, and any other details necessary for account management and personalized services.

•Usage Information: We may collect information on how you interact with our platform, including the pages you visit, the features you use, and your interactions with vendors.

2. How We Use Your Information

•Account Management: We use your information to manage your account, enable access to platform features (such as chat, planner forms, and full gallery access), and provide customer support.

•Service Improvements: Your feedback, usage data, and interactions help us improve and develop our services.

•Marketing and Communication: With your consent, we may use your email to send promotional materials, updates, and news relevant to our platform. You can opt out of these communications at any time.

3. Sharing of Your Information

•No Third-Party Sharing: We do not share or sell your personal information to third parties, including vendors, for their marketing purposes.

•Vendors and Transaction Information: While we facilitate transactions on the platform, your data remains private and is not shared with vendors beyond what is necessary for specific transactions or communications.

4. User-Generated Content and Privacy

•Public Content: Any content you post on the platform, such as reviews or comments, may be visible to other users and vendors. Please be mindful of the information you choose to share publicly.

•Content Ownership: By posting content on our platform, you retain ownership of your contributions. However, by posting, you grant us a license to use, display, and distribute your content in line with our platform’s operations.

5. Data Security

•Protection Measures: We implement industry-standard measures to secure your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

•User Responsibility: We encourage you to take steps to protect your own information by choosing a strong password, keeping your account information confidential, and signing out after use.

6. Data Retention

•Retention Periods: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

•Deletion of Information: If you wish to delete your account and associated personal information, you may do so by contacting us. Please note that certain information may be retained for legal and business purposes.

7. Your Rights and Choices

•Access and Update: You have the right to access and update your personal information at any time through your account settings.

•Opting Out: You may choose to opt out of receiving marketing emails by following the unsubscribe instructions included in these communications.

•Data Deletion: If you request deletion of your personal data, we will respond promptly, provided there are no legal grounds for retaining it.

8. Changes to This Privacy Policy

•We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically. Continued use of our platform constitutes acceptance of any changes to this Privacy Policy.

9. Contact Us

•If you have any questions about this Privacy Policy or our data practices, please contact us at office@redbankstudio.com